AI Powered Booking & Lead Capture Platform

Sunny Bliss Plumbing & Air needed a digital front door that could keep up with South Florida heat, one where a homeowner with a failed AC or a burst pipe could book help in minutes, day or night. We built and optimized a platform that brings AI booking, WhatsApp messaging and emergency dispatch together under one seamless experience.

The result is a system that gets customers from “my AC just stopped” to “a technician is on the way” without waiting on a callback. By pairing an AI booking assistant with automated lead routing across phone, web and WhatsApp, we helped Sunny Bliss capture after hours demand, present flat rate pricing and 0% APR financing up front, and give every city from Miami Beach to Doral its own local entry point. Emergency requests now reach the on call technician by text within minutes.

The outcome: faster booking, fewer missed leads, and a scalable digital experience that grows with Sunny Bliss’s network of offices across Miami and Broward.

Business & Technical Objectives

Capture and book emergency service requests 24/7 without a live dispatcher

Unify phone, web form and WhatsApp leads into a single pipeline

Qualify every job by service type, urgency and location before the first call

Present flat rate pricing and financing options early to build trust

Launch dedicated service area pages for each South Florida city

Automate SMS alerts to on call technicians for urgent jobs

Give managers live visibility into lead volume and booking rates

Lay the groundwork for AI driven follow ups and maintenance reminders

Our Proven Approach To Delivering Home Services Solutions

Booking, messaging and dispatch workflows were connected into a single customer journey, from first message to confirmed appointment. By pairing an always available AI assistant with transparent, upfront pricing, Sunny Bliss now captures demand around the clock without adding dispatch staff. The platform is built to scale as new offices and service lines come online.